DO YOU SHIP INTERNATIONALLY?
Yes, we ship worldwide.
HOW DO I TRACK MY PACKAGE?
You can check the status of your order at any time by going to the following link: Order Status. You can also reach out to our customer support desk at Support@sun-authority.com to ask questions anytime.
HOW LONG DOES IT TAKE FOR AN ORDER TO ARRIVE?
Once shipped, your order will arrive within 5 to 7 Business days for the United States, within 10 to 16 days for Canada, Australia and the United Kingdom, other countries can take 15 to 25 days. You’ll receive an email confirmation once your order has been shipped. Feel free to email us to check your order status. We're happy to help.
HOW MUCH IS SHIPPING?
For a limited time, we will pay your shipping cost. We are delivering inside the USA for free. Typically, Domestic shipping (USA) is $9.71, and international shipping is $18.25. This month it's free to support all our customers in these uncertain times!
CAN I CHANGE THE DESTINATION COUNTRY ON MY ORDER?
After placing your order, you may not change your shipping from domestic to international and vice versa. If there are any issues with delivery to your country, our Customer Service Team will contact you immediately.
NOTE: All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
Shipping and handling time: 1-2 days processing/handling